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Crystal Palace Ballroom
4.2 ★★★★☆ 204 Google reviews · Castle wedding venue in El Paso, Texas
Elegant ballroom at Hawkins Plaza hosting events including weddings, quinceañeras, and military balls.
Plan your visit
- Today see hours ·
- Phone +1 915-594-3940
- Website elegantpenguinelpaso.com — most castles book tours right on their site
Hours
| Monday | 11 am–6 pm |
| Tuesday | 11 am–6 pm |
| Wednesday | 11 am–6 pm |
| Thursday | 11 am–6 pm |
| Friday | 11 am–6 pm |
| Saturday | 11 am–6 pm |
| Sunday | Closed |
The setting
“If your looking to enjoy your party have fun and be worry free, don’t look any more Crystal Palace is your venue.”
“My granddaughter's 15th celebration was in September 2024 and just can't emphasize the high level of professionalism Crystal Ballroom offers.”
Inside the castle
“My granddaughter's 15th celebration was in September 2024 and just can't emphasize the high level of professionalism Crystal Ballroom offers.”
What couples say again and again
“Great job 👏👏👏 My family and friends complimented how beautiful the party turned out and the best thing is my beautiful daughter was happy.”
“From start to finish they took care of everything and made it a stress free event for us, we cannot thank them enough!”
“Our coordinator, Maribel did an exceptional job by keeping our party fun and doing everything in a timely manner.”
“Everything came out perfect, the catering was great: warm food and served on time!”
From the reviews
I had my daughters Quinceañera here on July 19th. Everything came out perfect and the way I wanted it. The staff were so helpful and friendly every step of the way. Maribel, the coordinator, made sure everything ran smoothly and perfect. This place came out beautifully and I loved it! ❤️ I highly recommend this!
Crystal Palace is a great venue to have your next event. We had a great time celebrating my daughters sweet sixteen Staff is awesome super helpful, friendly, lovely and made everything go smoothly. My husband and I were able to enjoy the party with my daughter and the rest of our family and guests.
We had the best time for my daughter Maya Isabella Sweet 16 at Crystal Palace. Our coordinator, Maribel did an exceptional job by keeping our party fun and doing everything in a timely manner. Her and the wait staff were attentive to our guests, kept our drinks full and ballroom clean. We appreciate you Maribel!!
This was our venue for our daughters quinceañera. From the beginning our experience was good with the young lady ( I’m sorryI forgot her name) that helped us with explaining and answering all our questions with the contract. The party was 80s themed and DJ Andy did not disappoint. Everybody danced their feet off!
Getting married at Crystal Palace Ballroom
A castle wedding is the once-in-a-lifetime, storybook kind — the grand staircase, the ballroom, the gardens and turrets your photos will live on forever. Castle weddings commonly run $10,000–$40,000+ depending on the date, guest count, and how much is included, so ask for a written quote for your season — Crystal Palace Ballroom doesn’t publish a set price, and tiers move fast. Two things make the tour worth the drive. First, see it at the time of day you’d actually get married — a ballroom that glows at golden hour can feel very different at noon, and you’ll want to walk the path your guests take from the gates to the ceremony to the reception. Second, bring your real questions: what’s included with the venue fee (tables, chairs, setup, teardown), the catering and bar policy, whether you can stay overnight on-site, the rain plan for a garden ceremony, and the music curfew. Fairytale dates at castle venues book 12–18 months out, so if the tour feels right, ask what’s open in your season before you leave.
Galas & corporate events at Crystal Palace Ballroom
Reviews and the castle's own info mention galas, corporate events, or private parties at Crystal Palace Ballroom — castle venues often have real weekday availability since weddings claim the weekends. A quick call answers the three things that matter: weekday and off-season rates, whether the space works for your headcount and A/V needs, and what catering is allowed. If your event lands on a Friday or Saturday in wedding season, ask early.
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